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Now Offering Live Chat as Part of 24/7/365 Commitment to Customer Service
Mulino, OR – November 17, 2011 – Sunstone Circuits®, the leading printed circuit board (PCB) prototype solutions provider, has enhanced their online services by launching Live Chat on their website, www.Sunstone.com. From the company’s website, customers will now be able to open a chat window and have their questions answered quickly and efficiently, by a Sunstone representative. The new service provides one-on-one, real-time interaction with customers every day of the year, including during the busy holiday season.
“While other printed circuit board manufacturers may need to take time off and close their doors during the busy holiday season, we know that our customers don’t always have that luxury. It’s one of the reasons why Sunstone Circuits is always available to satisfy their circuit board prototype needs every day of the year,” said Al Secchi, Sunstone’s Customer Service Manager. “And now with the addition of Live Chat, we help our customers reduce their project costs, meet their deadlines more quickly and answer their PCB questions on the spot.”.
Sunstone’s “extreme” customer service philosophy ensures that a customer speaks with a live, technical support representative any day of the year. Whether it’s on Thanksgiving Day, Christmas morning or New Year’s Eve, a Sunstone representative will be available to answer questions and meet the customer’s needs.
About Sunstone Circuits®
Sunstone Circuits® pioneered the online ordering of printed circuit boards (PCBs), and is the leading PCB solutions provider with more than 35 years of experience in delivering quality engineering software along with quick and on-time PCBs for the electronic design industry. Sunstone Circuits is dedicated to improving the PCB prototyping process from quote to delivery (Q2D®) and provides "live" customer support every day of the year (24/7/365). For more information about Sunstone's PCB solutions plus online quote and ordering process, please visit www.Sunstone.com
Trademarks: Sunstone Circuits®, PCBexpress®, ValueProto®, PCB123®, Q2D®, and the Circuit Design ECOsystemSM are trademarked by Sunstone Circuits.
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Sunstone Circuits® is the established leader in providing innovative and reliable printed circuit board (PCB) solutions for the electronic design industry. With over 40 years of experience in delivering high quality, on-time PCB prototypes, Sunstone Circuits is committed to improving the prototyping through production processes for the design engineer from quote to delivery. With Around the Clock support, Sunstone Circuits provides unparalleled customer service and leads the industry with a real On-Time Guarantee that is the first of its kind.